J London Brands

Privacy Policy

POLICIES

We do not sell any tobacco products directly to consumers. This website restricts its sales and
transactions to businesses and their representatives. It is not intended to be viewed by anyone
under the age of 21. If you are not of legal age, please do not enter this site.
Reselling any items purchased from us, you must have all necessary licenses and permits as are
required by the jurisdiction where you are located and/or do business.


CREDIT CARD POLICIES
We process Visa, MasterCard, AMEX, and Discover credit cards. We utilize AVS (address
verification service) on all orders received and verify both the billing address and zip code. If
either the address or the zip code do not match, we will attempt to verify the correct address
via email and/or phone. If we do not receive a response in a timely fashion, we reserve the
right to cancel the order without further notice as a protection for ourselves and credit card
holders. 

 




RETURNS/EXCHANGES
_____________ guarantees your complete satisfaction on every product we sell and want
you, the retailer and end customer, to be happy with your purchase(s). Should you find that
something is not to your satisfaction, we ask that you call us and we will make the proper
arrangements to remedy the situation. We will gladly refund any merchandise in its original
packaging within 14 days of receipt of your order. If you need to return an item, please send
INSURED via FedEx, UPS, or parcel post to our shipping address of ______________,
__________________. Please notify us before returning any items. 
For damaged merchandise,
please retain all packing material and contact us immediately at _______________.

PRIVACY
First and foremost, ________________ respects the privacy of its customers. We do not share
your address, credit card information or email with anyone else. All customer information is
strictly used to process orders and for our promotional correspondence to keep you informed
in the most convenient, secure & efficient way possible. If you would like to be removed from
any of our mailings, please contact us.

SECURITY
_____________________ protects all information by using a secure server. That means that your
credit card number and address are encrypted so that it cannot be read as the information travels
via the Internet. We have made it a priority to keep your information and shopping experience a
safe one.

Verify Age & Policy

J. London Cigars does not sell tobacco products to anyone under the age of 21. J. London Cigars does not sell cigarettes, e-cigarettes, roll-your-own tobacco, smokeless tobacco or any other tobacco product. If you are not 21 years of age, please do not enter our website.

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